Privacy Policy

Privacy Policy

This Privacy Policy describes how www.geeva.shop (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

CONTACT

If you have additional questions, need more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at sales@geeva.shop or by mail using the details provided below:

Official.Geeva Ltd
124 City Road, London, EC1V 2NX

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. If you contact us for customer support, we may also collect additional information.

Device Information

  • Purpose of collection: To load the Site accurately for you and to analyze usage for optimization.

  • Source of collection: Collected automatically through cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our processor Shopify.

  • Personal Information collected: Browser version, IP address, time zone, cookie data, sites/products viewed, search terms, and Site interactions.

Order Information

  • Purpose of collection: To provide products or services, process payments, ship orders, provide invoices, screen for fraud, and send relevant promotions.

  • Source of collection: Collected from you.

  • Disclosure for a business purpose: Shared with our processor Shopify.

  • Personal Information collected: Name, billing/shipping address, payment details (including credit card numbers), email address, and phone number.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us fulfill our contracts, including:

  • Shopify: Our e-commerce platform. More details on Shopify’s privacy practices: Shopify Privacy Policy

  • Logistics partners: To process and ship your orders.

  • Legal compliance: If required by law, subpoena, or to protect our rights.

PAYMENT INFORMATION

If you choose Klarna at checkout, we may pass your data (contact and order details) to Klarna to assess payment eligibility. Klarna processes your data per its own privacy policy.

MARKETING & ADVERTISING

We use your Personal Information to provide targeted advertisements and marketing communications.

Newsletter Marketing

With your consent, we send promotional emails about our products. You can unsubscribe at any time via the link in our emails.

Postal Marketing

We may send promotional materials by mail unless you opt out. To stop receiving postal marketing, contact sales@geeva.shop.

Behavioural Advertising

We share Site usage data with advertising partners to deliver relevant ads.

Opt-out options:

Facebook Ads: Facebook Ad Settings

Google Ads: Google Ad Settings

General opt-out: DAA Opt-Out

USING PERSONAL INFORMATION

We use your Personal Information to provide services, process orders, and keep you updated on new products, offers, and promotions.

Lawful Basis (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under these lawful bases:

Your consent

Performance of a contract (fulfilling orders)

Compliance with legal obligations

Legitimate interests, without overriding your fundamental rights

Retention

We retain your Personal Information unless you request its deletion.

Automated Decision-Making

Shopify uses automated decision-making (e.g., fraud detection) that does not significantly affect users.

YOUR RIGHTS

GDPR Rights (EEA Residents)

You have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights, contact sales@geeva.shop.

CCPA Rights (California Residents)

You have the right to request access to your data, request deletion, and opt out of data sharing. Contact sales@geeva.shop to make such requests.

COOKIES

Cookies help improve your browsing experience. We use functional, analytical, and marketing cookies. You can manage cookie settings through your browser.

Types of Cookies Used

Essential Cookies: Ensure Site functionality (e.g., cart, login).

Analytical Cookies: Track Site usage (e.g., Google Analytics).

Marketing Cookies: Used for targeted advertising (e.g., Facebook, Google, TikTok).

Social Media Cookies: Enable sharing content via platforms like Facebook and Instagram.

Controlling Cookies

You can block or remove cookies via your browser settings. Note that blocking cookies may impact website functionality.

DO NOT TRACK

We do not alter data collection practices when detecting "Do Not Track" signals from your browser.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Check this page for updates.

COMPLAINTS

To file a complaint, contact sales@geeva.shop. If you are unsatisfied with our response, you may lodge a complaint with the UK Information Commissioner’s Office (ICO): ICO Complaints.

Last updated: 22nd February 2025